• Browser & Login
• General Menu Setup and Options
  • Attachments and Printer Options
  • Column/Grid Heading Configuration
  • Menu Setup Options
  • Time / Password / Display Settings
  • Managing Popup Windows
  • Quick Access Links
  • Keyboard Navigation
• The Welcome Menu
  • Welcome Menu Widgets
  • Messages Bulletin & Reminders
  • Welcome Menu (Employee)
  • Welcome Menu (Manager)
• The Employee Panel
• Personnel/Human Resources
  • Adding & Editing Employee
  • Personal Info / Employee Details
  • Rates & Classes
  • HR Information
  • Time Banks
  • Seniority
  • Employee Discipline
    • HR Tools - Manage Discipline
    • Discipline - Processing
  • Employee Training
    • HR Tools - Manage Training
  • Employee Evaluations
    • HR Tools - Manage Evaluation
• The Master Schedule
  • Master Schedule Options
  • Master Schedule Lines
  • Master Schedule Shifts
  • Master Schedule Attendance Codes
  • Master Schedule Smoothing
  • Update From Master Schedule
    • Update From Master - Enhanced
    • Update From Master - Conventional
    • Re-Update From Master Considerations
  • Updating Employee Schedule Posted Date
• Temporary Shift Replacement TSR
• Guide to Creating a New Schedule
• Creating Schedules with Autofill
• The Active Schedule
  • Schedule Setting & Options
  • Adding, Removing & Editing
  • Attendance on the Active Schedule
  • Shift Exchange by the Manager
  • Quick Update from Master
  • Active Staff Requirements
• The Daily Schedule
  • Daily Schedule Settings & Options 
  • Modifying Shifts on the Daily Schedule 
  • Daily Schedule Attendance Grid
  • Daily Schedule Validation Options for Call-ins
• Filling Shifts
  • Filling Shifts in Blocks
  • Filling Shifts from the Daily Schedule
  • Filling Shifts with the Wizard
    • Absenteeism Wizard
    • Unfilled Shift Wizard
    • Shift Exchange Wizard
    • Postponed Wizard
    • Adding Unfilled Shifts Wizard
  • Filling Shifts with the Shift Dispatcher
    • Configuring Shift Dispatches
    • Dispatch Methods
    • Filling Shifts with the Dispatcher
  • Filling Shifts with Mass Messaging
    • Mass Messaging Quick Guide
    • Mass Messaging Configuration
    • Mass Messaging Manager Assistance
    • Mass Messaging Time Zones
  • Filling Shifts with Shift Bidding
• Mass Messaging Lite
• The Time Card 
  • Time Card Hours, Punches and Attendance
  • Time Card Options and Setup
  • Approve Audit Time Card
  • Time Card Exceptions
• Employee Self Service
  • Time Banks
  • Time Off Request
  • Time Off Request OESA
  • Shift Give Away
  • Shift Exchange
  • Shift Bidding
  • Availability
• Manager Self Service
  • Manage Time Off Requests
  • Manage Time Off Request OESA
  • Manage Availability
  • Availability Blackout
  • Time Off Planner
  • Time Off Requests in the Future
  • Manage Shift Exchanges
  • Manage Shift Give Away
• Payroll & Payroll Processes
  • Holiday Calculations
    • Qualifying Criteria Options
    • Holiday Credit Options
    • Holiday Credit Amount Options
    • Holiday Rule Options
    • Lieu & Prerequisites
    • Holiday Calculation Process
  • Payroll Interface
  • Advance Payroll
  • Attendance Bonus
  • Assign Hours
  • Assign Attendance
  • Birthday Calculation
  • Class Rate Increase
  • CPMT Interface
  • Deferred Time Bank Debit Process
  • Employee Import
  • Export
  • Export Hours
  • Seniority Calculation
  • Wage Increase
• StaffScheduleCare Payroll
  • Employee Profile Setup
  • Earnings Benefits and Deductions
  • Record of Employment (ROE)
  • Payroll Processing
• Time Banks
  • Time Bank Update
  • Time Bank Date Settings & Rollover Options
  • Time Bank Rollover
  • Time Bank Liability
• OESA Time Bank
  • OESA Time Bank Rollover
• Budgets
  • Configuring Budgets
  • Creating a New Budget
  • Budget Reports
• Clocks
  • StaffScheduleCare Terminal User Guide
• Reports Functions Overview
• Reports Library
  • Admin Reports Library
  • Configuration Reports Library
  • Human Resources Reports Library
  • Schedule Reports Library
  • Time Attendance Reports Library
  • Time Bank Reports Library
• Standard Procedures
• Web Punch
• Configuration Menus
  • Accrual Rules Setup
  • Additional Tables
  • Attendance Code Setup
  • Calculation Rule Setup
  • Call Responses Setup
  • Day Code Setup
  • Day Code Rules Setup
  • Department Setup
  • Discipline Setup
  • Evaluations Setup
  • Facility Setup
  • General Ledger
  • Holiday Group Setup
  • Labour Class Setup
  • New Employee Template
  • Overtimes and Premiums Setup
  • Pay Cycle Setup
  • Position Setup
  • Prerequisite Setup
  • Schedule Rules Configuration
    • Call-in Rules
    • Sorting Levels
  • Shift Bidding Groups
  • Shift Exchange Configuration
  • Shift Rotation Setup
  • Skills Setup
  • SMS Providers
  • Supervisor Setup
  • System Exception Groups
  • Task Scheduler Setup
  • Time Off Rules
  • Tour and Shift Count Setup
  • Tracking List Setup
  • Training Setup
  • Units and Tasks Setup
  • User Definable Fields and Tables
• Security Setup
  • Two-factor Authentication
  • IP Security Access Groups Setup
  • Login and Passwords
  • Security Access Group
    • Create Security Access Groups
    • Access Rights & Approval Levels
    • Security functions
  • Security Restriction Groups Setup
  • Security Users Setup
• Company Profile
  • Information
  • Miscellaneous
  • Schedule Configuration
  • Availability Configuration
  • Shift Exchange Configuration
  • Time Card Setup
  • Time Off Configuration
• Surge Learning
• Videos
  • Course #1 - Welcome Dashboard
  • Course #2 - Time Card
  • Course #3a - Master Schedule
  • Course #3a - Active Schedule
  • Course #3a - Daily Schedule
  • Course #3b – Wizard
  • Course #3c – TSR
  • Course #3d – Active Staff Requirements
  • Course #3g – Mass Messaging
  • Course #3h - Mass Messaging Lite
  • Course #4 – Time Banks
  • Course #6 – HR Information / Personnel
  • Course #7b – Employee Self Service – Desktop
  • Course #7c – Employee Self-Service – Self Scheduling
  • Course #7d – Employee Self Service – Mobile App
  • Course #10.11 - Day Code Configuration
  • Course #11 - Reports 
• Version Release Notes
  • 29.40
  • 29.37
  • 28.35
  • 28.15
  • 26.31