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StaffScheduleCare – SSC Web Version 30.26 Release Notes
Released October 28, 2025
We’re excited to share the latest improvements designed to make your experience smoother and more reliable. Here’s what’s new in this update:
•SSC Web - Config / Setup / System Rules / Schedule Rules / Sorting Levels Tiers field has been updated to support alphanumeric characters, not just numeric values. The field allows 40 characters.
•SSC Web - Global Change introduces a warning notification that appears when a new hire is added or an inactive employee is reactivated. This alert informs users about remaining licenses on their account, helping ensure clients are proactively aware of their license usage and can consult their Customer Success Manager before exceeding limits.
•SSC Web - Reports / Admin Reports / Audit Report enhancement to now allow the original entered value to be displayed as a comment, in addition to the edited value. This provides greater visibility into changes made.
•SSC Web - Web PIMPI (importing tool) has been updated to include "ID + Life Date" as a selectable option for key fields in the Service table, enabling their use as a unique table index.
•SSC Web - Company Profile / General / Registration has been enhanced with two new fields: Active Agency Profiles and Licensed Agency Profiles. The Active Agency Profiles field updates dynamically based on changes to records. The Licensed Agency Profiles field accepts only numeric input, does not auto-update, and can only be edited by SSC Admin.
•SSC Payroll addition of web import functionality for the Employee Benefits table to support mass import of employee benefits.
•SSC Web - Web Interface development to simulate SMS employee responses, allowing SMS functionality to be tested without the need for multiple phones. The interface includes database storage to track all test communications.
•SSC Web - Communication Hub / Automated Call Outs renaming of the Apply button to Send when dispatching a shift.
•SSC Web - Configuration / Setup / Call Responses enhancement with the addition of a new column called Automated Call Outs. The selected response in this column will be assigned to employees who do not respond to Automated Call Out dispatches.
•SSC Mobile - Push Notifications enhancement that ensures all push notifications are enabled by default on first mobile app login. If later disabled, they remain off in future logins.
•SSC Web - Requests / Time Off Requests now allows deletion of approved TORs, restricted to SSC Support Administrators. This replaces manual database edits, preventing incomplete deletions and maintaining data integrity.
•SSC Web - Communication Hub / Automated Call Outs now has the functions to Add/Edit/Delete/Split Shifts on this screen.
•SSC Web - Task Scheduler has the ‘Update Posted Date’ Functionality. This allows user’s to schedule this process to run.
•SSC Web - Time Card / Hours will now recalculate system generated punches when using the Recalculate Punches Function. This replaces the process involved in manually adjusting the system generated punches that populate between a double shift when schedule changes occur.
•SSC Web - Reports / Schedule Reports / Daily Staffing Report enhanced to now allow the report to be filtered by ‘Supervisor’.
•SSC Payroll - Personnel / HR Information / Benefits and Deductions enhanced to having decimals be added to default portions setup.
•SSC Web - Config / Security / Security Users enhanced to save selected filters the user last applied.
•SSC Web - Communication Hub / Automated Call Outs enhanced to include predictive sent time to messages. This way managers can have an idea of when shifts will be sent out to their employees and better manage tracking other call outs. Predictive times will begin with (Est.) in the timestamp column.
•SSC Web - Communication Hub / Automated Call Outs enhanced to remember selected group when the screen is refreshed.
•SSC Web - Schedules / Active Staff Requirements enhanced to remember selected group when the screen is refreshed.
•SSC Web - Config / Security / Security Users enhanced to have a column for the security user’s Full Name and the Security User’s Username. (ie: John Doe - JDOE)
•SSC Web - Config / Shift Rotation enhanced to define whether consecutive weekends is both Saturday and Sunday, or only Saturday or Sunday.
•SSC Web - Reports / HR Reports / Applicants Information Report is no longer visible as this is not an active report in the system.
•SSC Web - Personnel / Rates and Classes / Employee Rate now restricting view only access from being able to tick off ‘Use Salary Rates Only'.
•SSC Web - HR Integration new integration partner now available with HRConnect.
•SSC Web - Payroll File enhancement made with Sage3000.
•SSC Web - Requests / Time Off Planner correction to allow viewing of more than one of the following options at the same time if selected on the Show in Details menu: Availability, Schedules and Attendance Codes. Previously, only one selected item would appear at once.
•SSC Web - Mass Messaging Template correction to incorrect shift date displaying with previous Day Code.
•SSC Web - Requests / Time Off Request correction to resolve an issue where new or edited requests could not be saved due to a server error.
•SSC Web - Communication Hub / Automated Call Outs correction to resolve a Weblog error that prevented report generation. Previously, the Report Preview popup would display a loading bar, then close without generating the report.
•SSC Web - Config / Setup / Shift Rotation correction to address an issue with the Alternate Shift option, where changes made to reorder shift positions were not being saved. Previously, all changes would revert to their original state when the Save button was clicked.
•SSC Web - Help Manual correction to issue with links to the probation menu and reports not functioning correctly.
•SSC Web - Personnel / Seniority / Standard Seniority correction to an issue where converting a database to Historical View Only Data (HVOD) did not allow viewing past seniority updates.
•SSC Web - Reports / Time & Attendance / Time Export to Excel correction to a calculation issue where, previously, if a column contained more than one value, the Earnings were not calculated correctly. Earning should now appear as they do on the Time Earnings Report.
•SSC Web - Requests / Time Off Request correction to OESA Time Off Request where error message appeared indicating that dates were overlapping.
•SSC Web - Task Scheduler investigation of error where email subject and attachment did not align correctly when a scheduled task was executed.
•SSC Mobile - Requests / Shift Give Away correction of an issue where the date field appeared unnecessarily when selecting an employee to give a shift to. Since no shift is received in return, the date option is not needed and is now hidden for Shift Give Away.
•SSC Web - Reports / Time & Attendance / Time Export to Excel correction to Premium totals not calculating correctly when using Summary Only with Employee Totals enabled.
•SSC Web - Mass Messaging correction to multiple “invalid response” texts sent to employees for shifts that were neither sent nor responded to. Issue confirmed with no related shifts found in the database.
•SSC Web - Communication Hub / Automated Call Outs correction to queue time display issue when database and computer time zones are not set to EST. Displayed time now matches the recorded time.
•SSC Web - Communication Hub / Automated Call Outs correction to new hires defaulting to SMSMassMessage = 0, incorrectly marking them as opted out of text messaging and excluding them from callouts. New employees now default to SMSMassMessage = 1 when using Push Notifications.
•SSC Web - Reports / Time & Attendance / No Time Activity Report correction to terminated employees appearing in reports filtered for active statuses and date ranges after termination. Also addressed unrecognized employees in the database, likely due to incorrect site or home assignment data.
•SSC Web -Schedules / Master Schedule correction to ensure proper duplicate warning displays when adding a Master Line with a hidden duplicate. Previously, the system returned only "Record Not Saved" instead of the expected duplicate warning.
•SSC Web - Task Scheduler correction to an issue where the task scheduler, when enabled through the app config, was missing scheduled events.
•SSC Web - Reports / Schedule Reports / Shift Bidding Report name has been changed from the former Self Scheduling Report to reflect the module’s renaming to Shift Bidding.
•SSC Web - Communication Hub / Automated Call Outs correction to issue with Automated Call Outs when both client and computer time zones were set to AST, ensuring proper handling of AST settings and restoring correct functionality.
•SSC Web - Config / Security / Security Access Groups correction to issue with users editing Time Cards for closed Pay Cycles despite Security Access Group settings not permitting this action.
•SSC Web - Communication Hub / Automated Call Outs correction of issue where the Broadcast and Pool method set to Auto Process was overriding manual bookings for the same shift.
•SSC Web - Communication Hub / Automated Call Outs correction to issue where Accepted and Declined icons responses were incorrectly displaying as warning symbols instead of thumbs up and thumbs down.
•SSC Web - Communication Hub / Automated Call Outs correction to issue where the Response Deadline in dispatch messages did not reflect the originating dispatch's time zone.
•SSC Web - Welcome Screen / Schedule Exception Widget will redirect user to the Automated Call Out screen instead of the Mass Messaging screen if the system has been licensed for Automated Call Out.
•SSC Web - Communication Hub / Automated Call Outs / Scheduler has Reminder reference’s removed. This field was disabled previously and no longer needed.
•SSC Web - Schedules / Mass Messaging / Scheduler has Reminder reference’s removed. This field was disabled previously and no longer needed.
•SSC Mobile - Requests / Shift Exchange correction to issue with the Acceptor List showing Home Class instead of Worked Class. The Acceptor List is now showing Worked Class.
•SSC Web - Payroll Tools / Birthday Calculation correction to issue where under Options, the screen was unresponsive when trying to select ‘Include Comment’.
•SSC Web - Payroll Tools / Birthday Calculation correction to issue where SSC was not calculating the Attendance credit option.
•SSC Web - Reports / HR Reports / Employee Training Report correction to issue where an error would occur when including ‘Committed’ column.
•SSC Web - Reports / Ministry Staffing Report correction to issue where the Total Unfilled report was showing based on Class, and ignoring the Type assigned to each group. The hours now match based on Class and Type.
•SSC Payroll - Custom GL Report Generator correction to the program error code that occurred when running.
•SSC Web - Config / Setup / Custom Templates correction to SMS template for Shift Bidding. The template now includes “Shift Bidding” instead of “Self-Scheduling”.
•SSC Web - Home Page / Help Manual correction to links. All new Help Manual pages have direct links from the corresponding screens in the software.
•SSC Web - Reports date format option adjusted to show YYYY-MM-DD.
•SSC Web - Reports / Time and Attendance Reports / Time-Export to Excel correction made to the issue where OT6 was doubling when “Summary Only” option is selected.
•SSC Web - Personnel / Availability correction made to the issue of the weekly availability not syncing with the schedule accurately.
•SSC Web - Reports / Admin Reports / Ministry Staffing Report correction made - Internal Exception Error is no longer occurring when a dual filter is applied.
•SSC Web - Schedule Tools / Update From Master correction to the issue where shifts were duplicating on days the employee should be off.
•SSC Web - Schedules / Daily correction made to the MM icon. It is now sending notifications out identical to when messages are sent via the Mass Messaging screen.
•SSC Web - Requests / Time Off Requests OESA Vacation Request no longer blocking Time Off Request where there is an existing attendance code.
•SSC Web - Config / Custom Templates have been cleaned up to only show relevant templates.
•SSC Web - Config / Import Master Schedule Import correction made. Now showing all weeks in the schedule correctly after import is complete.
•SSC Web - Config / Setup / Ministry Staffing correction to the issue where the setup is not loading any records and an internal exception error is generated when attempting to run the report.
•SSC Web - Time Card / Hours / Recalculate Pay Cycle correction made so an error message no longer appears.
•SSC Web - Communication Hub / Automated Call Outs / Broadcast and Pool correction made no longer linking ACO bids with the Shift Bidding screen.
•SSC Web - Schedule Tools / SMS Simulator - This internal tool for testing of Mass Messaging has reported an issue with response Text Identity. This will be fixed in a later version.
•SSC Web - Sorting Levels - The Consecutive Weekends in the Sorting Levels does not factor in the new ability to classify what a Consecutive Weekend will be (Any Day vs. Both Days). This will be added as new development in a later version.
If you have any questions or need help with these updates, our support team is here to assist!
Thank you for choosing StaffScheduleCare.