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Manage Shift Give Away

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Manage Shift Give Away

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Manage Shift Give Away

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The Shift Give Away feature works the same as Shift Exchanges for manager approval or denying.

This feature must be configured before using. Please contact your StaffScheduleCare Client Care Team for assistance.

 

 

Manager Approval

 

Access can be done either through the Shift Exchange widget on the Welcome menu or by using the Requests module.

Shift Give Away functions the same as Shift Exchanges. The Give Away cannot be processed until the request has been accepted.

 

 

Select the Requests menu.

Select the Shift Exchange Requests menu.

 

HTML5 - Navigate Shift Exchange Requests

 

Click on the request to highlight it.

 

Notice that the Status is New, and the Acceptor has accepted the shift. The details of the request are displayed in the right panel.

 

SGAH - mgr to approve

 

Click on the Actions icon.

Select Process Request.

 

SGAH - Action Process

 

On the Process Request screen, click on the drop-down arrow to get the processing options.

 

SGAH - Process Request Approved

 

Select Approved, the system will automatically update the Active Schedule for both employees.

 

Hover over the arrow on Miro Miro's schedule for the hint that this shift was a Give Away.

 

SGAH - Active schedule with arrow

 

 

 

Deny Shift Give Away

If Shift Give Away has been setup for manager’s approval, the manager not only can approve but also deny a request.

 

A manager can deny a request by selecting the Denied option on the processing drop-down.

MSSH - Deny process option

When the employee logs into their requests they will see the status Denied. Both the Requestor and the Acceptor will receive emails notifying them the request was denied.

MSSH - Denied status

 

 

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