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StaffScheduleCare – SSC Web Version 40.00.02 Release Notes
Released Jul 2, 2026
We’re excited to share the latest improvements designed to make your experience smoother and more reliable. Here’s what’s new in this update:
▪Custom - Reports - A custom General Ledger report has been added to SSC Payroll to support payroll data import into SAGE Accounting. Not for general release.
▪Communication Hub - Automated Call Outs (Mass Messaging) - A default Delay Time can now be set in Mass Messaging Configuration Options, automatically applying to all new dispatches.
▪Config - Setup - Custom Templates - The Position field has been added as an available variable across Custom SMS Templates, including the Custom ShiftBooking.sms file, allowing clients to include employee position data in exports for improved reporting and scheduling insights.
▪Company Profile - Schedules - ACO Notification Settings - Updated the default notification settings applied during database upgrade so only the Successful Booking notification is enabled by default; all others default off.
▪Schedule - Daily - Updated the Use Mass Messaging button on the Daily Schedule to open the Automated Call Outs dispatch window when the Communication Hub setting is enabled.
▪Config - Setup - General Ledger - This menu was no longer in use, so it has been hidden and is no longer accessible.
▪Communication Hub - Automated Call Outs (Mass Messaging) - Automated Call Outs now shows a Scheduler indicator on the Responses and Contacted tabs, identifying who responded on the employee's behalf.
▪Schedules - Mass Messaging Lite - The Mass Messaging Lite menu is now hidden for systems configured in Push Notifications Only mode.
▪General - Passwords are now stored in an encrypted format for stronger security. Existing passwords continue to work.
▪Requests - Time Off Planner - Two Time Off Planner display issues have been resolved. Level filtering now correctly returns eligible employees, and all configured Complement columns now display properly in the Planner.
▪Schedules - Shift Bidding - The Shift Bidding bid detail list now correctly displays all employees who placed bids on a shift, matching the count shown on the Shift Coverage screen.
▪Communication Hub - Automated Call Outs - The ACO Contacted tab grid has been corrected, restoring column resizing, full Level descriptions, and stable grid interaction.
▪Reports - Time Export to Excel - A column alignment issue in this report has been resolved. Headers now correctly align with their corresponding data values across all columns in the exported file.
▪Schedules - Shift Bidding - An issue preventing Shift Bidding group assignments from being removed from employees in Personnel has been resolved. Unassignments now save correctly and persist as expected.
▪Requests - Time Off Requests - Approved Time Off Requests no longer display duplicate dates on the Request screen. This was a display issue only with no impact to underlying data or Time Card records.
▪Config - Security - IP Security Access Groups - The For Mobile Punch checkbox in IP Security Access Groups now saves and displays correctly, reflecting the true configuration state on load.
▪Personnel - General - Several Personnel fields that could not be removed from employee records have been corrected. Cleared values now save and persist as expected across the affected fields.
▪Communication Hub - Automated Call Outs - Broadcast and Pool dispatches with Auto Process enabled now correctly book the most senior responding employee at the end of the dispatch period, resolving an issue where the shift remained unfilled despite accepted responses being received.
▪General - Loading - Severao menus in SSCWebApp were returning "Could Not Load Data from Server" errors when accessed; the root cause has been identified and resolved, and all affected menus now load data correctly.
▪Requests - Shift Exchange - Resolved an issue where approving a Shift Exchange could fail with a database error, preventing the exchange from being processed.
▪Requests - Shift Give Away - Fixed an issue where a manager approving a Shift Giveaway request had no effect, leaving accepted giveaways unprocessed.
▪Task Scheduler - General - A correction has been applied to ensure bi-weekly jobs run on the correct 14-day interval, preventing premature execution caused by Daylight Saving Time transitions.
▪Reports - Configuration - General - A correction has been applied to several Configuration Reports including the Attendance / Exception List, Day Code List, Accrual Rules, Complement History, Employee Benefits, Holiday List, HR Turnover, End or Probation and Payroll Interface reports to ensure they download as a .csv file when Include Header for CSV is enabled.
▪Communication Hub - Automated Call Outs (Mass Messaging) - A fix has been applied to ensure Mass Messaging and Automated Call Outs use custom SMS templates when saved, rather than always defaulting to the system template.
▪Communication Hub - Automated Call Outs - Correction to ACO shift status logic where shifts turn yellow, Ready to Booked, with zero responses instead of requiring an Accepted Response, misleading schedulers into thinking staff have accepted.
▪Communication Hub - Automated Call Outs - Fixed an issue where ACO Broadcast & Pool shifts incorrectly reverted to Unbooked status when all contacted employees responded before End Messaging closed. These shifts now correctly move to Ready to be Booked.
▪Communication Hub - Automated Call Outs - Fixed an issue where large Employee List selections could cause a dispatch to fail silently, leaving the Contacted List empty.
▪Welcome Menu - Resolved an issue where Dashboard widget layouts and the Alternate row coloring preference were not saved between login sessions, causing them to reset to default each time a user logged back in.
▪Communication Hub - Automated Call Outs - Fixed an issue where cancelling an active Automated Call Outs dispatch had no effect once contacting had begun. Cancel now works at any stage.
▪Schedules - Master - Fixed an issue where clicking Generate Report (printer icon) from the Master Schedule menu resulted in a "Report not found or not yet available" error, instead of opening the report as it does through the Reports menu.
▪Communication Hub - Automated Call Outs - Corrected an issue where ACO Broadcast & Pool responses weren't showing in the Responses tab, preventing Auto Process from booking accepting employees.
▪Config - Security - Security Users - Fixed an issue where admin password reset emails exposed the plaintext password and had a broken reset link.
▪General - Login - Fixed an issue where staff sharing an office network could get blocked from logging in after too many people signed in around the same time.
▪General - Login - Fixed an issue where the support proxy login on .NET did not mirror the target user's module access or employee visibility
▪Communication Hub - Automated Call Outs - Supervisor Override actions in Mass Messaging Monitor and Automated Call Outs now correctly log the performing supervisor's username instead of "SYSTEM."
If you have any questions or need help with these updates, our support team is here to assist!
Thank you for choosing StaffScheduleCare.